RushCare. When and where you need us.

RushCare Complete.

RushCare Complete, exclusively from Rush Truck Centers, is an all-inclusive service solution that coordinates, monitors and expedites vehicle service and repairs through qualified service facilities across North America.  With this program, you have access to RushCare Service Connect, RushCare Parts Connect, the RushCare Service Concierge Team, Vehicle Recall and Campaign Management and optional fault code management and portal access through RushCare Telematics, all of which can help increase uptime and lower cost of ownership.

Hotline: 855-787-4223
Email: rushcare@rushenterprises.com

RushCare Service Connect.

RushCare Service Connect is a state-of-the-art online service communication system that provides customers an on-demand, 360-degree view of the service process for vehicles in our service departments.  With this industry-leading tool, you’ll have 24/7 access to the status of your repairs as well as a complete service history of all service work done at any of our more than 120 Rush Truck Centers locations from coast to coast.

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RushCare Service Connect

RushCare customer support center.

Real customer service is about being accessible on your terms. That’s why we developed the RushCare customer support team.  Our customer support center is staffed by qualified professionals to help with your service needs – from finding the nearest location to providing technical support to scheduling mobile service or dispatching roadside assistance and more.  The RushCare customer support team is your first contact point for any inquiry or request.

Hotline: 855-787-4223
Email: rushcare@rushenterprises.com

RushCare Telematics Solutions.

Keeping your fleet operating at peak efficiency is critical to the success of your business.  And if you are like most fleet managers today, you operate a variety of different truck makes and models that probably each have their own remote diagnostics systems.  Keeping up with all of that data on a variety of systems and portals is time consuming and inefficient.  RushCare Telematics Solutions can help.

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RushCare Telematics Solutions

RushCare Xpress Services.

From our innovative RushCare Xpress Diagnostics program to our dedicated Xpress Lube and Xpress Service bays to our fleet of RushCare Mobile Service units, we are dedicated to minimizing your downtime.  And through our online RushCare portal, you can track your maintenance history and any active service work through detailed communication and real-time status alerts.

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RushCare Xpress
RushCare Mobile Service

RushCare Rapid Parts.

Time is money and you can’t afford to wait for your parts needs.  That’s why we developed the RushCare Rapid Parts call center and RushCare Rapid Parts Connect.  When you contact RushCare Rapid Parts, our state-of-the-art communication technology will connect you with our network of knowledgeable parts professionals standing by to take you call.  Combining quick personal service with over $250 million in parts inventory practically ensures we’ll have your part in stock for immediate pick-up or delivery.  And for added convenience, RushCare Rapid Parts Connect allows customers to order parts, check availability, pricing and order history, leave a message or give specials instructions all through our secure online portal.